Terms of service

Terms of Sale

(pursuant to Chapter I, title 3, part 3, of Legislative Decree 206/2005 and subsequent amendments and additions)

1. INTRODUCTION AND EFFECTIVENESS OF THE GENERAL CONDITIONS

These general conditions of sale (hereinafter, "General Conditions") have as their object the regulation of the purchase of products and services, carried out remotely and made available, via the internet, from the website garagecoffeebros.com (hereinafter, the "Site") in compliance with the Italian legislation referred to in Legislative Decree 206/2005 and subsequent amendments and additions (hereinafter, the "Consumer Code").

The seller of the products and owner of the Site is: Garage Coffee Bros. srl with registered office in Verona, via Anton Maria Lorgna 21, C.F / P.I. and registration in the Verona Business Register no. 04571890237– E-mail address: info@garagecoffeebros.com (hereinafter "Garage").

The consumer who accesses the Site to make purchases (hereinafter "Customer") is required, before sending the order, to carefully read these General Conditions which have been made available to him on the Site and which will be available at any time. by the Customer also through the link contained in the confirmation email of each order to allow it to be reproduced and stored.

In the event that the person making purchases on the Site requests an invoice and / or is not a "consumer or user" as defined in art. 3, paragraph 1, lett. a), of the Consumer Code, the withdrawal regulations pursuant to art. 7 and 8 of these General Conditions nor, more generally, the provisions that pursuant to the same Consumer Code apply only to "consumers".

Contracts concluded with Garage through the Site are governed by these General Conditions in compliance with Italian law. The language available to conclude the contract is Italian or English. The language can be changed by the user using the appropriate link placed on the main pages of the Site.

2. CHOOSE AND ORDER PRODUCTS

The characteristics and the price of the various products for sale on the Site (hereinafter "Product" or "Products") are shown on the page relating to each Product.

To purchase the Products, the Customer must complete and send the order form in electronic format, following the instructions contained on the Site. The Customer must add the Product to the "Cart" and, after having read the General Conditions and the Policy of Privacy and confirmed their acceptance, must enter the shipping and billing data, select the desired payment method and confirm the order.

By sending the order from the Site, which has the value of a contractual proposal, the Customer acknowledges and declares to have read all the information provided to him during the purchase procedure and to fully accept these transcribed General and Payment Conditions. The receipt by Garage of the contract proposal is confirmed with a specific summary email.

After confirming receipt of the contract proposal, the customer has 2 hours to change the order sent by immediately notifying the email address: orders@garagecoffeebros.com. Once the 2 hours have elapsed, the order will be put into production and therefore will no longer be modifiable by the customer.

Once the order is received, Garage will check the availability of stock for the fulfillment of the order itself (if the product purchased is roasted coffee, the check will concern the presence in the warehouse of the necessary quantity of green coffee). In the event that one or more Products are not available, the Garage Customer Service will promptly send an email to the Customer who, within the next 12 hours, will have the right to reply to confirm the shipment of any additional Products available or cancel it. In case of no response within this period, the order will be considered confirmed and the available Products will be shipped. In this case, the entire amount relating to the missing Products will be reversed or in any case, depending on the payment method chosen, will not be charged to the Customer.

The contract stipulated between Garage and the Customer must be considered concluded with the acceptance of the order by Garage. This acceptance is communicated to the Customer through an email confirming the shipment of the order itself containing a reference to these General Conditions, the order number, the shipping and billing data, the list of Products ordered with their essential characteristics and the total price, including delivery costs.
Other emails, sent before the shipment of the products, are not to be considered as acceptance, implicit or explicit, of the order.

3. PRODUCT INFORMATION

The information and characteristics relating to the Products are available on the Site.

The visual representation of the Products on the Site, where available, normally corresponds to the photographic image accompanying the description sheet. It is understood that the image of the Products themselves has the sole purpose of presenting them for sale and may not be perfectly representative of its characteristics and quality but may differ, for example, in color and size. In the event of a difference between the image and the written product sheet, the description of the product sheet always prevails.

4. PRICES AND SHIPPING

Product prices are inclusive of all taxes and duties. All prices are expressed in Euros. Shipping costs are determined by the system and shown to the customer before payment.
The indicative rates currently applied may change at any time.
In the event of discrepancies between the shipping costs shown on the aforementioned page and the shipping costs calculated on the site during checkout, the latter always prevail. No reimbursement will be due by Garage to the customer in the event that the rates calculated during the checkout phase are higher

5. METHOD OF PAYMENT AND BILLING

5.1 METHODS OF PAYMENT
The Customer may pay the price of the Products and the related delivery costs by credit card or PayPal.

CREDIT CARD
The circuits on which it is possible to purchase on the Site are:
- Visa / Visa Electron
- Mastercard / Maestro
- AMEX
To ensure maximum security, the transaction will be carried out on the website of the financial operator that processes the payment (payment gateway).

The Site does not store the Customer's credit card number and therefore cannot be held responsible for any fraudulent use of the aforementioned payment instruments.

PAYPAL
Once the order has been confirmed, the Customer will be redirected to the PayPal site where he can make payment with his account or using a card, even prepaid, or in any case according to the methods accepted by Paypal and in compliance with the relevant conditions.

5.2 INVOICING ORDERS
If the purchase is made by a professional, it will be possible to request an invoice by sending the billing data including tax code and / or VAT number to orders@garagecoffeebros.com. In this case, the invoice will be sent by email to the address indicated. The professional is responsible for the correct insertion of billing data and is expressly informed that, in case of failure to request the invoice during the order, it will not be possible to request it later.

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