At Garage Coffee Bros., we believe quality doesn’t stop at the cup. It also means how we treat people, the planet, and everyone who works with us throughout the entire supply chain. This Code of Ethics is our daily compass — not a document to file away, but a concrete and public commitment.
01 — Introduction and Core Values
Garage Coffee Bros. s.r.l. was born from a passion for high-quality coffee and a commitment to an ethical and sustainable supply chain. We believe lasting success is built on trust, respect, and integrity. This Code serves as a guide for the behaviors, decisions, and responsibilities that every member of Garage Coffee Bros. — including directors, managers, employees, collaborators, and business partners — is required to follow.
- Quality and Excellence — A constant commitment to offering top-level products and services, from green bean selection to the final cup
- Ethics and Transparency — Acting with honesty, integrity, and fairness in every relationship and operation
- Sustainability and Responsibility — Promoting environmentally respectful and socially fair practices throughout the entire value chain
- Respect and Inclusion — Valuing every individual, their diversity, and their contribution, fostering a peaceful and collaborative work environment
02 — Scope of Application and Recipients
This Code applies to all those who operate in the name and on behalf of Garage Coffee Bros. s.r.l. or who, in various capacities, contribute to its success, both in Italy and abroad.
- Administrators and Managers — They are required to set an example and actively promote the principles of the Code
- Employees and Collaborators — They are required to know and comply with the Code in carrying out their duties
- Suppliers, Customers, and Business Partners — Garage Coffee Bros. is committed to working with parties who share ethical principles compatible with this document
3.1 Relations with Employees and Collaborators
3.1 Relations with Employees and Collaborators
- Health and Safety — Safe and healthy work environment, in compliance with Legislative Decree 81/2008
- Professional Development — Training and skills development
- Listening and Collaboration — Open and constructive dialogue
- Privacy — Confidentiality of personal information in compliance with GDPR
CONCRETE ACTIONS
3.2 Diversity, Equity, and Inclusion
We believe that a diverse and inclusive work environment is a key driver of innovation and growth. We are committed to fostering a corporate culture where every individual is valued and empowered to express their potential.
- Equal Opportunity and Non-Discrimination — We ensure fairness at every stage of the employment relationship without discrimination
- Zero Tolerance for Harassment and Bullying — Any form of harassment is strictly prohibited
- Accessibility — Workplaces, tools, and channels accessible to everyone
CONCRETE ACTIONS
- Pay Equity — Annual analysis of gross annual salaries to identify and correct unjustified disparities, including the gender pay gap
- Inclusive Hiring — Job postings free of bias, structured interviews for objective skills assessment
- Training — Regular programs on unconscious bias, inclusive communication, and constructive conflict management
- Anonymous Feedback — Confidential channels to report issues or suggest improvements regarding the work environment
- Work-Life Balance — Evaluation of flexible work arrangements compatible with business operations
- Inclusive Communication — Respectful and representative language and imagery in all internal and external communication
3.3 Supplier Relations
3.3 Relationships with Suppliers
- Ethical Selection — We evaluate quality, price, environmental commitment, human rights
- Supply Chain Sustainability — Sustainable farming practices and traceability
- No to Child and Forced Labor — Prohibited to work with suppliers who employ child labor
3.4 Customer Relations
3.4 Customer Relations
- Quality and Service — Excellent quality specialty coffee
- Transparency and Honesty — Clear information on origin and process
- Privacy — Customer data protection in compliance with GDPR
- Listening — Open to feedback for improvement
3.5 Public Administration and Institutions
3.5 Public Administration and Institutions
- Legality — Compliance with current laws and regulations
- No to Corruption — Prohibited to offer or receive money or benefits (Legislative Decree 231/2001)
3.6 Environmental Protection
Our environmental commitment translates into concrete and measurable actions throughout the entire supply chain.
Our environmental commitment translates into concrete and measurable actions throughout the entire supply chain.
- Energy Efficiency — Optimizing consumption with a preference for renewable energy
- Waste Management — Reduction, reuse, and recycling, including responsible management of coffee grounds
- Sustainable Packaging — Progressive implementation of certified recyclable or compostable materials
MONITORED ENVIRONMENTAL KPIs
Environmental KPIs
Energy from renewable sources
Goal: ≥ 50% by 2026
Sustainable packaging
Goal: ≥ 80% by 2026
Recycled waste
Goal: ≥ 70%
3.7 Fair Competition
We operate under fair competition rules, complying with current antitrust regulations. Deceptive practices, collusive agreements, or defamatory actions against competitors are not allowed.
3.8 Information Confidentiality
The confidential information of Garage Coffee Bros. — roasting know-how, blends, business strategies, financial data — must be protected and not disclosed to unauthorized third parties, both during and after the collaboration period.
3.9 Use of Company Resources
Company resources — equipment, computer systems, working time — must be used exclusively for work purposes, with the utmost diligence and responsibility.
3.10 Certifications and Industry Standards
As a specialty micro-roastery, we are committed to operating in accordance with the ethical and quality standards promoted by the Specialty Coffee Association (SCA) and World Coffee Research (WCR) regarding quality, traceability, and sustainable supply chain development.
04 — Implementation and Continuous Improvement
Knowledge and Dissemination
Knowledge and Dissemination
Garage Coffee Bros. ensures that this Code of Ethics is shared and understood by the entire team and our partners. It is not a document to be kept in a drawer, but the compass for our daily decisions.
Reports, Suggestions, and Direct Dialogue
Reports, Suggestions, and Direct Dialogue
We believe in continuous improvement and fair discussion. If a customer, collaborator, or supplier notices behavior that does not align with our values — or simply has an idea to help us do better — our door is open. No bureaucratic procedures: write to us at info@garagecoffeebros.com. We personally handle every communication, guarantee complete confidentiality, and commit to responding promptly.
Protecting Our Standards
Protection of Our Standards
We are uncompromising about our core values. Anyone who works with us and deliberately violates these ethical principles betrays the trust of the company and our customers. Misconduct is not tolerated and will result in immediate action, including the permanent termination of the employment or business relationship.
Continuous Evolution
Continuous Evolution
This Code grows with us. We review it periodically to ensure it always aligns with our growth, market challenges, and the expectations of those who choose our coffee.
05 — Commitment
Adherence to the principles of this Code of Ethics is fundamental for Garage Coffee Bros. s.r.l. and contributes to building a solid and lasting reputation, based on integrity and trust. Everyone who works for or with Garage Coffee Bros. is called to do their part.
